Our mission is to improve transparency, accountability, and cost-effectiveness of remote water, energy, and infrastructure projects in emerging economies to improve health and quality of life.

We fix the Internet of Broken Things®.

Download the Theory of Change PDF

THEORY OF CHANGE

Our theory of change describes WHY SweetSense focuses on the delivery of water services, and HOW SweetSense will assist in delivering a vision of universal access to hygienic, safe water 24/7 by 2030.

CHALLENGE

Local, regional and national governments, assisted by foreign aid agencies, invest in water and sanitation programs in emerging economies in an effort to directly impact public health outcomes. However, a lack of dynamic feedback often prevents these interventions from having a real and measurable impact on health outcomes for the poor in developing countries. This feedback gap is typically caused by distorted metrics, ineffective monitoring systems, a lack of sustainable service delivery models, and high maintenance costs.

 
OPPORTUNITY

SweetSense is positioned to close the feedback gap by:

1. Demonstrating the value proposition and market opportunities for “Internet of Things” (IoT) solutions to monitor public health interventions.

2. Assisting public, private, and non-profit partners to develop scalable service models for water, sanitation, and energy service delivery.

3. Enabling accountable governance frameworks by providing integrated decision aids, dispatch, and data analytics.

4. Shifting institutional incentives and payments from promises to measured performance within the broader development sector.

 

 
1

Demonstrate the value proposition and market opportunity for IoT solutions to monitor public health interventions.

HOW DOES THIS WORK?

Services in the form of water boreholes, water pumps, latrines, and cookstoves impact public health outcomes. However, these systems are not resilient and sustainable without reliable monitoring and maintenance incentives. SweetSense has been a leading developer in demonstrating the value of IoT technology and is demonstrating that effective monitoring is not only possible but necessary to ensure project outcomes.

WHAT IS THE IMPACT?

The use of IoT can improve project outcomes through greater monitoring, increased transparency, and improved effectiveness. IoT is a cost-effective tool for monitoring large networks and rural areas. Investment dollars in public health interventions can now be monitored at scale and in hard to reach rural areas with objective platforms.

 

2

Assist public, private, and non-profit partners to develop scalable service models for water, sanitation, and energy service delivery.

ASSUMPTIONS

1. Better service delivery will lead to increased revenue from service.
2. Service providers are empowered to address maintenance as reporting improves.
3. Maintenance will be financially sustainable in part because of the ability to track water usage with high quality, accurate data.

HOW DOES THIS WORK?

Improving services can unlock communities’ willingness-to-pay for services and create a feedback loop aligning payments with improved service delivery. Sensor monitoring technology can track non-revenue water by monitoring usage,thereby enabling service providers to minimize lost revenue. Mobile money payments can streamline the payment process, create transparency, and provide insights into end-user behavior.

WHAT IS THE IMPACT?

Better service delivery models lead to resilient systems that continue to support public health with limited external financing. Communities can contribute to financial sustainability through user payments that are contingent upon service delivery.

 

3

Creating accountable governance frameworks by providing integrated dashboards, alerts, and data analysis.

ASSUMPTIONS

1. Implementing partners have the support and resources for managing information technology.
2. Management supports and enforces the use of objective metrics and data.
3. Implementing partners value and are committed to forging effective feedback loops.

HOW DOES THIS WORK?

Stakeholders in service delivery are actively involved at all levels. Transparent, reliable, accurate data shows how well the system is performing and users feel empowered to improve it. This empowers the people who are delivering their service to manage it effectively. SweetSense systems help set clear expectations and benchmarks to measure performance.

 

4

Align payment and incentives to reward performance instead of promise within the larger development sector.

ASSUMPTIONS

1. Organizations recognize the need to have better evaluation systems for public health impacts.
2. Sweetsense provides the appropriate data to better evaluate the success of public health interventions and decide if a program should be paid.

HOW DOES THIS WORK?

Pay-for-Performance rewards sustained, demonstrated positive impacts over time. It focuses on performance instead of promises and aligns intent with impact.

WHAT IS THE IMPACT?

Pay-for-Performance can ensure that public health interventions are evaluated continuously and not at single point in time. Because metrics are linked to the intended goal, investors can make data-driven decisions to continue funding.

 

Download the Theory of Change PDF